Take immediate action to minimize hazards during natural gas emergencies:

  • Warn others and leave the area immediately. Keep everyone away from the damage and upwind until utility workers say it is safe to return.
  • DO NOT use any matches, lighters or electrical devices that could ignite the gas.
  • Move your machine away from the damage if you can do so safely, without risking the ignition of any leaking gas. DO NOT start an engine or motor that may already be “off.”
  • If the machine’s motor stalls, DO NOT attempt to restart it. If you can do so safely, turn off the motor to prevent possible ignition of any gas, and abandon the equipment.
  • Leave the excavation open and allow the gas to vent into the atmosphere.
  • If natural gas ignites, let it burn. Burning gas will not explode.
  • From a safe location, call 911 and Consumers Energy at 800-477-5050 immediately and report the incident to your supervisor.


Review your emergency plan before work begins, so everyone knows what to do in case of natural gas pipeline contact.


Minimize Hazards During Gas Emergencies